5666tk's Privacy Policy

1 Introduction

5666tk ("we", "us", "platform") is a trusted online gaming platform in Bangladesh. We take the privacy of our members ("you", "user") very seriously. This Privacy Policy ("Policy") explains how 5666tk collects, uses, stores, and protects your information.

This Policy applies to the 5666tk website, mobile app, and all other digital services. By using our platform, you are deemed to have fully accepted this Privacy Policy. If you have any objection to any part of this policy, please refrain from using the platform and contact our support team.

We believe transparency is the foundation of trust. That is why this policy is written in clear, plain language — so you know exactly what 5666tk does and does not do with your information.

2 Data Collection

5666tk collects two types of information — what you provide directly and what is gathered automatically while you use the platform.

Information you provide directly:

• At registration: full name, date of birth, mobile number, email address.
• At the time of identity verification: a copy of your National ID, passport, or other government-issued document.
• At the time of payment: mobile banking number (bKash, Nagad, Rocket).
• When contacting customer support: chat messages and details of complaints.

Automatically Collected Information:

• IP address and device information (device type, operating system).
• Browser type and language settings.
• Platform activity logs (login times, game history, transaction records).
• Data collected through cookies and similar tracking technologies.

3 Data Usage

5666tk uses your information solely for the following purposes:

We never use your information for profiling, automated decision-making, or in any way that works against you. If you do not wish to receive promotional messages, you can opt out at any time through our support team.

4 Cookie Policy

5666tk uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser. The types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: To remember your language preference and other settings.
• Analytics Cookies: To analyze user behavior on the site and improve our services.
• Marketing Cookies: To show relevant promotions (only with your consent).

You can disable cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

5 Sharing Data with Third Parties

5666tk does not sell your information. However, it may be shared in the following limited circumstances:

• Payment Processors: Required information is shared to process transactions via bKash, Nagad, and Rocket.
• Identity Verification Services: To complete the KYC (Know Your Customer) process.
• Legal Authorities: In response to a court order or a lawful request from a government authority.
• Fraud Prevention Agencies: With regulatory authorities for the prevention of money laundering or fraud.

6 Data Security Measures

5666tk employs industry-leading technology to keep your information secure. Our security measures include:

• SSL/TLS Encryption: All communication on the website and app is secured with 256-bit encryption.
• Database Encryption: All stored sensitive data is kept in encrypted form.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Regular Security Audits: Third-party experts regularly audit our systems for vulnerabilities.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Data recovery measures in the event of server outages or cyberattacks.

Please note that no method of transmission over the internet is 100% secure. Keep your password strong and never share it with anyone.

7 Your Rights

As a 5666tk member, you have the following rights over your personal information:

To exercise any of these rights, please contact our customer support. We aim to respond within 30 business days.

8 Children's Privacy

5666tk's services are intended for users aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.

Age verification is carried out at registration. If a minor is found to have registered on the platform, the account will be immediately closed and all associated data will be deleted.

9 Data Retention Period

5666tk does not retain your information longer than necessary. Below are the retention periods for each type of data:

• Account Information: For the duration your account remains active and up to 5 years after closure (as required by law).
• Transaction Records: Retention of up to 7 years is mandatory under financial regulations.
• Customer Support Logs: Up to 2 years after the issue is resolved.
• Marketing Data: Deleted within 30 days of consent withdrawal.
• Cookies Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

Once the retention period ends, data is securely deleted or anonymized so that identification is no longer possible.

10 Policy Changes

5666tk reserves the right to update this Privacy Policy at any time. Depending on the nature of the change, we will notify you in the following ways:

• Minor Changes: The "Last Updated" date on this page will be revised accordingly.
• Major Changes: A notification is sent to your registered email and a notice is displayed upon login to the platform.
• Material Changes: Your consent will be obtained before any new policy takes effect.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

11 Contact

For any questions, complaints, or to exercise your rights regarding the Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Click the chat icon in the bottom right corner of the platform.
• Response Time: Typically within 24–48 hours.

Our dedicated privacy team will handle all your requests with complete confidentiality and work to resolve them as quickly as possible.